Case studies 2025
Return to homepageAI-Optimised mRNA Therapies to Combat Childhood Dementia
(Patient outcomes, Case study)
Who: La Trobe University
What: The AI-Optimised mRNA Therapies project, led by La Trobe University in partnership with The Florey Institute of Neuroscience and Mental Health, is using advanced artificial intelligence to combat rare childhood dementia. By developing sophisticated AI models based on transformer technology, the initiative accelerates the discovery and optimization of next-generation mRNA gene therapies. This approach efficiently navigates the vast combinatorial space of mRNA sequences, creating a powerful feedback loop between computational prediction and laboratory validation to drive meaningful advances in treatment.
Read moreAI-powered Clinical Note-Taking
(Patient outcomes, Case study)
Who: La Trobe University
What: The AI-powered Clinical Note-Taking project, led by La Trobe University in partnership with Australian software developers, is addressing clinician burnout by implementing and evaluating AI virtual scribe technology. Using ambient listening to automatically generate structured clinical notes from patient conversations, the solution eliminates manual typing, allowing clinicians to focus on direct patient care. The project provides a comparative, evidence-based roadmap for adopting these tools, aiming to reduce administrative burden, improve note accuracy, and enhance both the clinician and patient experience.
Read moreCyber Security of Critical Healthcare Infrastructure-ICUs
(Built & Digital Infrastructure, Case study)
Who: University of Canberra | Flinders University
What: The Cyber Security of Critical Healthcare Infrastructure-ICUs project, led by the University of Canberra and Flinders University, is developing Australia's first practical cyber threat model for Intensive Care Units (ICUs) designated as critical infrastructure. Responding directly to national legislation, the initiative identifies immediate threats to ICU systems and shifts the focus from merely preventing data breaches to ensuring system availability and cyber resilience. By creating a tailored, evidence-based framework, the project provides hospitals with the necessary tools to justify targeted security investments and safeguard the continuity of essential, life-saving care.
Read moreDetecting Loneliness in Call Centre Interactions
(Patient outcomes, Case study)
Who: Queensland University of Technology
What: The Detecting Loneliness in Call Centre Interactions project, led by the Queensland University of Technology, is developing AI tools to identify subtle psychosocial cues in frontline support calls. Through close collaboration with call centre staff, the initiative co-designs humane interventions that empower agents to meaningfully respond to client distress. This approach demonstrates how responsible digitalisation can foster more supportive, human-centred conversations at scale, aiming to improve wellbeing outcomes for both vulnerable clients and frontline staff.
Read moreDeveloping Digital Expertise in the Nursing Profession
(Workforce & Skills, Case study)
Who: University of the Sunshine Coast
What: The development of Digital Expertise in the Nursing Profession, led by the University of the Sunshine Coast in partnership with the UCL Institute of Health Informatics and ComLink, is addressing the critical need for digital literacy and readiness among nurses. The initiative focuses on upskilling the nursing workforce through early exposure to emerging technologies, a shared responsibility model, and an innovative intergenerational co-learning program between health students and older adults. Its stakeholder-collaborative approach is optimizing the integration of digital health into nursing curricula and has generated significant academic recognition, positioning it as a forward-thinking model for building a digitally competent nursing workforce.
Read moreDigital Skills for Health – Rapid Upskilling Pilot
(Workforce & Skills, Case study)
Who: RMIT-Grampians Health-Cisco Skills Solutions Partnership
What: In response to the accelerating digital transformation of the health sector, RMIT University's Health Transformation Lab and College of Vocational Education, in partnership with Grampians Health and the Cisco Networking Academy, piloted a rapid upskilling program to bridge the critical digital skills gap. The initiative delivered five contextualized micro-credentials to 365 learners from IT, clinical, and administrative roles, incorporating self-paced learning with in-person expert support. This industry-informed, co-designed model successfully addressed local workforce needs, with an overwhelming majority of participants reporting high satisfaction and that the study load was "just right," establishing a practical and effective framework for building a digitally capable health workforce.
Read moreMedi-Kit Scaling Health Monitoring to Rural & Regional Australia
(Patient outcomes, Case study)
Who: Curtin University
What: The Medi-Kit project, led by Curtin University in partnership with Cisco, Optus, Aboriginal Medical Services, and community organisations, is scaling health monitoring to rural and remote Australia. This portable, co-designed solution uses ruggedised networking, AI decision support, and hybrid satellite connectivity to enable clinicians to diagnose and monitor chronic conditions On-Country, reducing the need for patient travel. By ensuring cultural safety and respecting Indigenous Data Sovereignty, the initiative is building a scalable model to bridge healthcare inequities, earning national recognition including the 2025 WAITTA INCITE Award for Social Impact.
Read moreRegionally Integrated Systems Enhancement for Skin Cancer
(Patient outcomes, Case study)
Who: La Trobe University
What: The Regionally Integrated Systems Enhancement for Skin Cancer (RISE4SkinCancer) program, led by La Trobe University in partnership with a multi-disciplinary regional consortium, is tackling the unacceptable inequity in skin cancer outcomes for rural Australians. By implementing consumer-codesigned initiatives and exploring the integration of AI into clinical pathways, the program is building primary care capacity and improving access to timely diagnosis and management. This innovative, system-level reform aims to narrow the mortality and morbidity gap for rural communities and establish a scalable, cost-effective model for rural health care.
Read moreRMIT-Cisco Sandbox
(Built & Digital Infrastructure, Case study)
Who: RMIT University | Cisco
What: The RMIT-Cisco Sandbox, a partnership between RMIT University and Cisco, is creating a new model for collaborative innovation in the health sector. This digitally rich prototyping space, powered by Cisco technology, facilitates the transition from conceptual ideas to practical implementations by bringing together universities, industry, and government partners. Through advanced prototyping, robotics, and AI, the Sandbox is transforming patient interactions and care delivery, establishing itself as a dynamic hub for technology-driven health transformation.
Read moreSA Ambulance Service’s Digital Ambulance
(Built & Digital Infrastructure, Case study)
Who: Flinders University
What: The SA Ambulance Service’s Digital Ambulance project, led by Flinders University in partnership with the South Australia Ambulance Service and Cisco, is transforming frontline emergency care through the creation of a connected vehicle. By deploying sensor-equipped ambulances and resilient connectivity solutions, the initiative enables real-time access to clinical applications and vehicle telemetry. This enhances patient care coordination, optimizes fleet management, and improves operational efficiency, particularly in remote areas, establishing a scalable model for national adoption of digital emergency services.
Read moreSmart Glasses for VVED and Virtual Ward Rounds
(Patient outcomes, Case study)
Who: La Trobe University
What: The Smart Glasses for VVED and Virtual Ward Rounds project, led by La Trobe University in partnership with Northern Health and four rural Urgent Care Centres, is enhancing telehealth by integrating hands-free smart glasses into virtual emergency consultations. This technology provides a real-time, first-person view for remote clinicians, improving communication and enabling local clinicians to continue hands-on patient care. The pilot is evaluating the feasibility and acceptability of this solution to ensure timely, high-quality care for rural patients and expand the use of smart glasses in other health services.
Read moreVictorian Virtual ED (VVED) Evaluation
(Patient outcomes, Case study)
Who: La Trobe University
What: The Victorian Virtual Emergency Department (VVED), led by La Trobe University in partnership with the Victorian Department of Health and Northern Health, is transforming emergency care delivery across Victoria. Operating 24/7, the VVED provides statewide virtual access to emergency clinicians, improving safety, equity, and efficiency while reducing unnecessary hospital presentations. Its data-driven, patient-centred model has demonstrated strong outcomes—over 315,000 presentations analysed, 90% managed virtually within 48 hours, and high patient satisfaction—earning national and international recognition as a benchmark for scalable, equitable, and sustainable digital health innovation.
Read moreZero Trust Cybersecurity in Healthcare
(Built & Digital Infrastructure, Case study)
Who: Flinders University
What: The Zero Trust Cybersecurity in Healthcare project, led by Flinders University in partnership with Cisco and the University of Canberra, is developing a resilient security framework to protect complex, cloud-enabled health systems. By shifting from traditional perimeter-based security to a continuous verification model, the initiative is creating a practical, evidence-based blueprint tailored to the healthcare environment. This work directly links robust cybersecurity to patient safety and care continuity, aiming to strengthen system security, influence health policy, and set new sector-wide standards for digital protection.
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